Guidepoint Compliance
Setting the Standard with Guidepoint Compliance
Protocols that are comprehensive. Controls that are customizable. A commitment to security that’s central to everything we do. That’s the difference we bring to regulatory oversight with Guidepoint Compliance.
As a recognized leader in compliance best practices, we use everything from rigorous training to advanced technology to ensure our innovative compliance platform provides peace of mind.
With a foundational approach that segments and protects personnel and data throughout each project lifecycle — along with the ability to incorporate additional, custom screening controls — Guidepoint delivers compliance without compromise.
COMPLIANCE THAT CONNECTS THE DOTS
100%
of New Advisors Vetted & Trained
90% +
Client Retention Every Year
Compliance as Industry-Leading as Our Advisors
Custom Controls
We recognize that each client brings unique needs, so we enable you to implement custom compliance controls including adding further qualifying rules, affirmations and questions before any Guidepoint Advisor is assigned to your project.
Real-Time Transparency
Our client dashboard allows your compliance personnel to download consultation information, and monitor usage and project details in real-time, ensuring your specific requirements are being met throughout the project timeline.
Expert Verification
Our team of fully dedicated compliance professionals puts all Guidepoint Advisors through a strict vetting process. All new Advisors undergo third-party background checks, and routine annual checks are conducted on a substantial sampling of existing experts who are active in our network each year.
Interactive Training
We instruct Guidepoint Advisors about compliance through several tools, including an interactive tutorial that not only explains their obligations in full detail, but tests their understanding of our rules by requiring the successful application of the regulations to different project scenarios. Advisors must complete the tutorial upon joining our network and review it at least once every twelve months.
Protocols Are Built into Every Part of our Process
1. Advisor Eligibility
Conservative Rules
Conservative Rules:
Guidepoint has implemented conservative Key Rules to which every Advisor must agree before a consultation may take place, directly addressing sensitive subjects such as clinical trials, employers, and competitors.
Instruction
Instruction:
All Advisors must complete our interactive Advisor Compliance Tutorial, which teaches them about their obligations and requires them to apply our rules to different fact patterns. Prior to each consultation, Advisors must represent that they have reviewed the Advisor Compliance Tutorial within the previous 12 months.
Code of Conduct
Code of Conduct:
The principles stated in Guidepoint’s Code of Conduct apply to all aspects of Guidepoint’s business. It is crucial that all Advisors, along with our employees and business partners, conduct business in an ethical and honest manner and in compliance with all applicable laws and regulations.
Background Checks
Background Checks:
We run background checks through a global risk intelligence service on all new Advisors and on a substantial sample of current Advisors each year. This check includes, among others, criminal histories in the U.S. and foreign jurisdictions, U.S. FDA debarment actions, and the GSA’s Excluded Parties List System.
Employer Opt-Out
Employer Opt-Out:
Guidepoint will not accept as Advisors the employees of any company, or its subsidiaries, that Guidepoint believes bars its employees from participation. All such prohibitions are recorded in the Guidepoint Employer Database Registry which is automated into Guidepoint’s IT platform, to ensure employees of companies on the list are not permitted to participate in consultations.
Corporate Data Feed
Corporate Data Feed:
Guidepoint uses a third-party corporate information service that feeds data, including companies’ affiliates, into our IT platform to help us apply compliance restrictions.
2. Project Compliance
Project Manager Screen
Project Manager Screen:
At the start of each project, a Project Manager reviews the Project Request to determine whether the experts and information sought comply with Guidepoint’s rules, requesting additional information and enlisting our Legal and Compliance Departments, as needed.
Client Customized Screens
Client Customized Screens:
Clients may request that additional custom controls be applied to their projects including tailored compliance screening questions, client approval of experts chosen or required Advisor affirmations.
Compliance Reconfirmation for Every Project
Compliance Reconfirmation for Every Project:
Advisors must affirm in advance of each project that they will conduct that consultation in conformity with the Terms and Conditions.
Automation of Compliance Controls
Automation of Compliance Controls:
Our proprietary IT platform will not permit Project Managers to move on in the project workflow until they have completed all compliance screens and obtained any necessary client compliance approvals.
Advisors Paid for Compliance
Advisors Paid for Compliance:
Our Advisors are obligated to terminate any consultation in which they believe they are being solicited to violate our compliance rules. If they terminate early for this reason, we still pay them for the full consultation.
3. Project Review
Systematic Review and Follow-up
Systematic Review and Follow-up:
We employ a team of full-time compliance professionals who review projects at different stages, searching for issues which require further examination. Where appropriate, they follow-up with additional inquiry. Advisors who violate our rules can – and have been – removed from our service.
Record Keeping
Record Keeping:
We have made a substantial investment in a proprietary IT platform that enables review of projects at all stages and provides a complete audit trail of requests and consultations.
Client Project Interface
Client Project Interface:
Our client interface allows client compliance personnel to monitor usage and project details in real-time and download consultation information as required.